Technical Services for Channel Partners
J&J Communications Ltd can unlock the full potential of your business with our flexible and professional technical resources and support solutions tailored for AVAYA enterprise and Genesys Cloud solutions. Let us guide you towards success.
Meet J&J Communications Ltd
Your Success Partner
J&J Communications Ltd have been providing flexible technical resources to the channel community for over 12 years, Whether the requirement is to ease the pressure in peak periods or to ensure that a high profile or complex project gets delivered on time and within budget J&J Communications Ltd can provide the services you need.
We provide services to channel partners, Systems integrators, Managed service providers, software developers and even to the manufacturers!
Our AVAYA Enterprise and Genesys Cloud solution experts have real world experience designing, delivering and supporting your enterprise communication and contact center solutions.
Certified AVAYA and Genesys Cloud technical specialists that can compliment your existing resources. Get in touch today for a consultation and discover how we can elevate your business.
Expertise Areas
Discover our range of flexible and professional technical resources tailored for Avaya enterprise and Genesys cloud solutions.
AVAYA Certified
AVAYA On-Prem to AVAYA Experience Platform (AXP) Migrations
Project engineering
Design Consultancy
Systems Audits
24x7x365 support
Engineer to site
Avaya Lab/testing Facilities
Genesys Cloud Certified
AVAYA migration to G-Cloud
Deployment and consultancy
24x7x365 support
Consulting
Benefit from our consulting expertise in AVAYA and Genesys technologies, ensuring optimal implementation and support for your business needs.
Cloud Migration Specialists
Local Government SIP/Contact Center
Case Study
J&J Communications Ltd were approached by a global systems integrator to provide professional service for a major project that was in flight.
The project scope involved the consolidation of around 300 Avaya Nortel legacy sites into an Avaya Aura solution with around 15K sip endpoints to be rolled out via 5 Session Managers. The system also had a requirement to consolidate 7 contact centers totaling around 350 agents into the new Avaya core.
J&J Communications have provided over 300 man days of professional services at Senior Architect/Engineering level as well as end user training. We have been awarded trusted partner status with the systems integrator and are now providing consultancy and services on projects across Europe for major Blue chip clients on their behalf.
Testimonial
"I engaged J&J Communications Ltd to provide Design, Build and deployment services for a number of complex Avaya projects - a number of which are cutting edge. Grant has not only delivered to a very high standard, he has earned the coveted ''trusted advisor'' status with my client and this has added real value to our business. Grant is focused, flexible and very client focused and a pleasure to work in the pressured telecom's world"
Legal Sector – European Upgrade
Case Study
J&J Communications Ltd were selected to deliver a pan European Avaya Aura hardware and software upgrade for a leading global law firm.
J&J provided Engineering and consultantcy for the entire European project for a UK and Ireland Avaya Business Partner.
Working closely with our business partner, the client and a major US business partner to ensure large offices in London, Geneva, Frankfurt and Brussels were upgraded seamlessly.
Testimonial
"As of 5:00 PM local time for Brussels, Geneva and Frankfurt we have completed all scheduled tasks successfully. All systems in each office have been cut over to the new core with no issues.
Great work to all involved. Thanks to the team for putting in long hours and working very hard on this cutover. Completing three offices in one weekend is no small task and this team accomplished it seamlessly"
Real Estate - Avaya Upgrade with SIP trunk migration
Case Study
J&J Communications Ltd has recently completed a successful large Avaya Aura upgrade for a well known International Real Estate company on behalf of one of the leading UK Avaya Business Partners.
The project allowed the customer to relocate their Avaya telephony solution from their London offices to a Data Center environment and provide telephony services to a new flagship 800 seat office in London's West End, as well as over a dozen other locations across the UK and Europe totaling over 2000 endpoints.
Also in scope was the deployment of Avaya Session Border Controllers to support the introduction of SIP trunks allowing ISDN at existing sites to be replaced, this was delivered in a silent method across both Data Centers (DC's).
Testimonial
"Well done all.
Excellent news and work. Big thanks to J&J Comms for their help and efforts in getting us through"
